Privacy policy

Privacy Policy

This Privacy Policy describes how Dr. Adam Mayoo (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).

Contact & Data Inquiries
If you have any questions about this Privacy Policy or your data, please contact us at support@drmayoo.com.

Information We Collect
When you visit our Site or place an order, we collect information necessary to operate our business and provide our services:

  • Identity Data: Name

  • Contact Data: Billing address, shipping address, email address, and phone number

  • Payment Data: Payment details processed securely through third-party providers (we do not store full card details)

  • Technical Data: IP address, browser type, device information, and time zone

  • Usage Data: Pages viewed, time spent on site, and interactions

We collect this data to process orders, provide support, improve performance, and prevent fraud.

We do not sell your personal information.

How We Use Your Information
We use your data to:

  • Process and deliver your orders

  • Send order confirmations and tracking updates

  • Provide customer support

  • Improve website functionality and performance

  • Prevent fraudulent transactions

  • Send marketing communications (only if you opt-in)

Sharing Your Information
We only share your information with trusted partners necessary to run our business:

  • Shopify – to operate our online store

  • Payment Providers (such as Stripe, PayPal, Apple Pay) – to process payments securely

  • Shipping Carriers – to deliver your order

  • Analytics Tools (such as Google Analytics) – to understand site usage

We may also share information if required by law or to protect our business from fraud or abuse.

Advertising & Marketing
We may use third-party advertising platforms such as Google Ads and Meta Ads.

These platforms may use cookies and tracking technologies to show relevant ads and measure performance.

You can opt out of personalized advertising through your browser settings or industry opt-out tools.

Cookies
We use cookies to enhance your experience, remember preferences, and improve performance.

You can disable cookies in your browser settings, but some parts of the Site may not function properly.

Data Security
We implement industry-standard security measures to protect your data.

All payments are processed through PCI-compliant providers.
We do not store full credit card information on our servers.

Data Retention
We retain your information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

You may request deletion of your data at any time.

Your Rights
Depending on your location (such as under GDPR or CCPA), you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to certain processing activities

To exercise your rights, contact us at support@drmayoo.com.

International Data Transfers
Your information may be processed in countries outside your own, including the United States.
We take appropriate measures to ensure your data remains protected.

Children’s Privacy
This Site is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.

Policy Agreement
By using our website, you agree to this Privacy Policy.